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Key Responsibilities
- Operate customer related information systems to the required standard maintaining accurate and secure records
- Preparation for Inbound and Outbound Calls.
- Quality of Call Opening.
- Quality of Call Ending.
- Quality of Credit Line Affordability Calculations.
- Administration – demonstrates an ability to adhere to administrative call procedures with speed and accuracy and updates customer details, summarizes comments in the memo field.
Qualifications and Experience
- Matric or equivalent qualification
Competencies
- Technical:
- Essential Competencies:
- Computer literate (Excel, Word).
Source ⇲
