At RoyalRemote.com we strive to provide the best services to our users. This Refund and Returns Policy outlines the terms and conditions for requesting refunds or returns for services purchased through our platform. By using RoyalRemote.com you agree to this policy.
Refund Eligibility
Refunds may be issued in specific cases where services purchased do not meet the expectations outlined or are not delivered as promised due to technical errors or issues within our control. Refund requests must be submitted within 14 days of the transaction date. Beyond this period refunds are not guaranteed.
Non-Refundable Services
Certain services such as completed job postings tasks or resume access services are non-refundable once delivered. Custom packages or promotional services may also be excluded from refunds and users will be notified of such exclusions during the purchase process.
How to Request a Refund
To request a refund please contact us at remote@royalremote.com with the following information:
- Your full name and email address
- Details of the purchase including the date and amount
- A brief explanation of the issue and reason for the refund request
Our team will review your request and respond within 7 business days. We may ask for additional information to process your request.
Refund Processing
If your refund request is approved the amount will be credited back to the original payment method within 5-10 business days. Processing times may vary depending on your financial institution. We are not responsible for delays caused by third-party payment providers.
Changes to Services
If you wish to modify or cancel a service before it is delivered please contact us promptly. Modifications may be subject to additional charges or restrictions depending on the service purchased.
Disputes and Resolutions
In case of disputes regarding refunds or services we encourage users to contact us directly at remote@royalremote.com. Our goal is to resolve issues amicably and ensure customer satisfaction to the best of our ability.
Changes to This Policy
We reserve the right to update this Refund and Returns Policy at any time to reflect changes in our services or legal requirements. Any updates will be posted on this page and your continued use of RoyalRemote.com signifies acceptance of the revised policy.
For any further inquiries regarding refunds or returns please contact us at remote@royalremote.com. Thank you for choosing RoyalRemote.com.
